“Non-Personal Data” means information (whether online, by phone, or by paper) that does not directly identify you as you use the Site.

“Personal Data” means information (whether online, by phone, or by paper) that enables us to identify or contact you to carry out our mission and business purposes.

“Privacy Policy” means this privacy policy for and related sites.

“Site” means this website and related mobile websites, microsites, mobile applications, and Program social media sites and any other digital services and platforms officially operated or used by Elevate Energy.

“User” means all users of the Site.

“You” and “your” mean you as a user of the Site.

“We”, “our” and “us” means Elevate Energy, an Illinois not-for-profit organization.


This Privacy Policy explains how we collect, use, share and safeguard Personal Data and Non-Personal Data on the Site, as well as by phone or by paper. The Site is intended for U.S. residents only. The Site contains information about services available only in the State of Illinois, United States.

Changes to this Privacy Policy

As LeadCare Illinois offerings and services change from time to time, this Privacy Policy is expected to change as well. We reserve the right to amend this Privacy Policy at any time, for any reason. The date of the last revision to this Privacy Policy will be indicated by the "Effective Date" at the bottom of this page.

Types of Data We Collect

Personal Data

We collect information that enables us to identify or contact you (“Personal Data”) to administer LeadCare Illinois programs and services. We collect this information for a variety of business reasons, including but not limited to, applying for products and services, registering for a LeadCare Illinois event or program, or otherwise interacting with us.

The types of Personal Data we collect include, but are not limited to:

  • General data (e.g., names, home and business addresses, email addresses, Internet protocol addresses and business or personal telephone numbers that are provided by you
  • Professional data (e.g., day care license number)
  • Other identification information (e.g., photographs)
  • Sensitive Personal Data (e.g., racial or ethnic origin, sexual orientation and disability data) for diversity or accessibility purposes

Non-Personal Data

We collect information that does not directly identify you as you use the Site interact with our Sites (“Non-Personal Data”). The types of Non-Personal Data we collect include, but are not limited to:

  • Site usage (e.g., browsing history, search terms, number of clicks, referring/exit pages, date/time stamp, time on Site)
  • Information and services viewed
  • Computer type, operating system and platform type
  • Internet service provider

How We Use Your Data

In addition to the uses described above, we use your Personal Data (sometimes combined with Non-Personal Data) in many ways including, but not limited to:

Personal Data

  • Identify you when you visit the Site
  • Provide service communications such as confirmations, program registrations and customer service messages
  • Provide information and services you request, or that we believe you may be interested in, including information about other programs and services that Elevate Energy offers in addition to LeadCare Illinois
  • Respond to your emails or online requests for services or information
  • Deliver and process surveys
  • Personalize and improve the usability of the Site
  • Fulfill and/or deliver services

Non-Personal Data

We use Non-Personal Data to improve the usability of the Site and for other business reasons. Please note that, when you select a link to a third-party site that is not operated by Elevate Energy, you may be subject to the privacy policies of these third-party sites.

How We Share Your Data

We share your Personal Data, sometimes combined with Non-Personal Data, in a variety of ways including, but not limited to:

  • Share data with third parties to fulfill service requests and to perform business functions. For example, Elevate Energy contracts with third parties to provide services on our behalf such as data hosting services; packaging, mailing and delivering services, customer support and consulting services, and event registration services.
  • Share data with third parties as required by law or to protect Elevate Energy in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Elevate Energy; (b) protect and defend Elevate Energy’s rights or property; or (c) protect the personal safety of Elevate Energy personnel or members of the public in appropriate circumstances.
  • Share data with third parties to offer you services that may be of interest to you (e.g., programs and services). Users can request their information to be removed from such lists by contacting us, as set forth in the “Contact Information” section below.
  • Share your email address, but only as follows:

Your email address will be used only by Elevate Energy, its funders and other organizations Elevate Energy works with to offer programs and services to you. Elevate Energy does not sell or rent email addresses to anyone outside our organization, nor does Elevate Energy share email addresses to unrelated third-party organizations. Elevate Energy also shares your email address with third parties to enable us to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We also share email addresses with third parties as necessary to perform certain services on our behalf, such as packaging, mailing and delivering products and processing event registrations and to respond to your service requests.

How You Can Manage the Processing of Your Data

You can manage your profile and email preferences, including “opting out” of email by contacting us using the information in the “Contact Information” section below.

Our processing of your data is based upon your consent, our legitimate interest in administering LeadCare Illinois, or compliance with law. You have the right to object to our processing of your data or to restrict our processing of your data. In addition, if you have consented to the processing of your Personal Data, you have the right to withdraw your consent at any time.

California Privacy Rights

LeadCare Illinois is not available to persons outside of the State of Illinois. California residents who provide personal information (as defined in California’s "Shine the Light" law) are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please write to us at: Elevate Energy, 322 S. Green Street, Suite 300, Chicago, IL 60607, Attn: LeadCare Illinois - California Privacy Law. Please include your full name and address.


We do not knowingly collect Personal Data from or contact children under the age of 13.

How We Protect Personal Data

Elevate Energy takes commercially reasonable security measures to help protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of, data. Except for the sharing of information as set forth in this Privacy Policy, we restrict access to Personal Data to certain organizations and companies who need the data to operate, develop, or improve our programs and services. These organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Unfortunately, no data transmission over the Internet or electronic storage is fully secure. Accordingly, and despite our reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, Elevate Energy cannot guarantee or warrant the security of the Personal Data you transmit to us, or to or from the Site. If you have questions about this Privacy Policy, please contact us.

User ID and Password

Certain areas of the Site require the use of a user ID, email address, or password as an additional security measure that helps protect your Personal Data. To help you protect your privacy, the Site has tools to help you log in and log out.

Linking to Other Internet Sites

You should be aware that other Internet sites that are linked from the Site or from an Elevate Energy email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.

How You Can Access, Change and Delete Your Personal Data

We rely on you to update and correct your Personal Data. If you have provided your Personal Data to us, you can review, update and correct your information by contacting us using the information in the “Contact Information” section below. Typically, we retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your Personal Data indefinitely, even after you are no longer participating in LeadCare Illinois, in order to provide you with information about other Elevate Energy programs, as well as to comply with our legal obligations. Please note that you can request, at any time, that we delete your Personal Data. All requests must be directed to the contact in the “Contact Information” section below. We can decide to delete your Personal Data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations. When we delete your Personal Data, it will be removed from our active databases or anonymized so that the data is no longer identified with you, but the data may remain in our archives if Elevate Energy determines that it is not practical or possible to delete it.

Cookies and Other Web Devices

The Site sends cookies (e.g., pieces of code or text placed on your computer by us or third-parties when you browse the Site) to your web browser (if your browser’s preferences allow it) to collect data when you browse the Site. Cookie settings can be controlled in your Internet browser to automatically reject some forms of cookies. If you view the Site without changing your cookie settings, you are indicating your consent to receive all cookies from the Site. If you do not allow cookies, some features and functionality of the Site may not operate as expected. In addition to cookies, we place technological tools (and allow certain third parties to place technological tools) such as tags and beacons (e.g., code scripts that are primarily used to track visitors’ activities on the Site by web analytics software), Internet Protocol (IP) addresses, and other tools, to collect your data for the purposes listed in this Privacy Policy.

Transmission of Data to Other Countries

Your Personal Data is processed in the United States, where privacy laws may be less stringent than the laws in your country and where the government, courts, or law enforcement may be able to access your data. By submitting your Personal Data to us, you agree to the transfer, storage and processing of your Personal Data in the United States.

Right to Complain to Supervisory Authority

You, as the data subject, have the right to lodge a complaint with a supervisory authority, in particular in the State of your habitual residence, place of work, or place of the alleged infringement, if you believe that the processing of your Personal Data does not comply with legal requirements.

Breach Notification

In the event we determine the occurrence of a data security incident, we will notify you by email, US mail, telephone or other means as permitted by law.

Contact Information

If you have questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data, please contact us as indicated below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy related information.

Elevate Energy
322 S. Green Street, Suite 300
Chicago, IL 60607

312-300-7074 or

Effective Date: December 18, 2020